Service Charge & Systems Lead

Property

Our client, a global property group, is looking for a talented Service Charge & Systems Lead to join their team during an exciting period of change and transformation. You will act as a knowledge expert, supporting various workstreams in data mapping, solution design, business change, reporting, integrations and testing. The successful candidate for this Service Charge & Systems Lead role will have previous experience in service charge and leading a change programme. This role requires an immediate start and is projected to be 9 - 10 months.

Property

Our client, a global property group, is looking for a talented Service Charge & Systems Lead to join their team during an exciting period of change and transformation. You will act as a knowledge expert, supporting various workstreams in data mapping, solution design, business change, reporting, integrations and testing. The successful candidate for this Service Charge & Systems Lead role will have previous experience in service charge and leading a change programme. This role requires an immediate start and is projected to be 9 - 10 months.

Description

The responsibilities of the Service Charge & Systems Lead include, but are not limited to:

  • Act as the functional lead for service charge, supporting the adoption of new solutions and serving as a super user.
  • Represent the service charge function in solution design, engaging colleagues to validate design decisions.
  • Apply expertise to data migration mapping and testing, reporting definition, integration between systems, solution testing and ensuring business readiness.
  • Lead with a strong understanding of operations, recognising current practices while identifying opportunities for improvement.
  • Play a pivotal role in driving change and designing new ways of working.
  • Contribute knowledge and input to key programme deliverables and outputs as required.

Skills

The skills of the Service Charge & Systems Lead include, but are not limited to:

  • Previous experience and understanding of the service charge function.
  • Strong systems and data migration experience with the ability to work through complexities.
  • Previous experience with continuous improvement or transformation projects.
  • Knowledge of service charge systems and experience with Yardi or Dynamics 365 would be advantageous.
  • Self-starter with a focus on priorities and deliverables.
  • Understanding and use of AI tools to improve ways of working.
  • Ability to work independently and take initiative.

Apply

To apply for this Service Charge & Systems Lead role, please use the apply button.

Please note that due to the expected volume of applications, we will only be able to respond to those candidates whose experience matches the requirements of our client. We are sorry, but if you have not heard from us within the next ten days, please assume you have been unsuccessful on this occasion.

Walker Hamill has been a specialist finance and strategy recruiter for approaching 40 years. We have an extensive client group, including major multinational listed organisations, private equity backed businesses and privately owned companies. We recruit across all sectors and have particularly strong client relationships in technology, media, retail, pharma/biotech, property/real estate, leisure and business services. Headquartered in London, we have additional offices in continental Europe.

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