Service Charge Accounts Manager

Real Estate

Ref: NBO53029

£45,000 - £50,000, depending on experience

Our client, a private property investment company based in central London, is looking for a Service Charge Accounts Manager to work in a broad and varied role. The core purpose of the role is to prepare the commercial service charge budgets and year-end reconciliations but the successful candidate will also be involved in managing property insurance and maintaining lease information on the property management system. This is a fantastic opportunity for someone with strong service charge experience looking to work as part of a high-profile Finance team in a diverse role.


Service Charges

  • Coordinate the process and work alongside the in-house property managers to prepare the annual commercial service charge budgets and year-end reconciliations. This will include setting the timetable for each and monitoring progress against the timetable.
  • Prepare the year-end service charge reconciliation. This will include reviewing expenditure, accruing additional expenditure where required and highlighting issues for the Property Managers.
  • Prepare periodic cash reconciliations and maintain reserve accounts.
  • Calculate and bill void costs to the Landlord quarterly.
  • Calculate and bill the service charge management fees quarterly.

 Property Information

  • Enter and maintain property and lease information on the property management system including tenancy details, rent and service charges, rent reviews, and break dates.


  • Manage the annual renewal process for the property, terrorism, and plant and machinery insurances. This will involve preparing information, sharing this with the insurance broker and responding to queries.
  • Calculate the allocation of these costs to individual properties and tenants and bill these charges.
  • Respond to queries from tenants on annual premiums.
  • Coordinate with the Property Managers to provide information for insurance claims and follow claims through to conclusion.
  • Provide quarterly property information to the insurers.
  • Prepare a monthly report for the Directors providing an update on each insurance claim.
  • Coordinate the fire insurance valuation process periodically. 


  • Previous experience preparing service charge budgets and reconciliations.
  • Knowledge and understanding of the RICs guidelines for commercial service charges.
  • Experience using a property management system and accounting software, ideally Tramps.
  • Understanding of accounting and experience in posting journals. 

Skills Required

  • A team player and able to work collaboratively as part of a finance team and with non-finance individuals.
  • An ability to be able to prioritise tasks, be organised and have good time management skills. To set and meet deadlines.
  • To have strong attention to detail and able to problem solve.
  • Ability to learn new systems and processes.
  • Competent using Excel.
  • A good communicator at all levels.
  • To be able to identify process improvements and make suggestions for how to implement them.


To apply for this role, please use the Apply button, or alternatively, email your CV to Nikki Bowring: quoting reference NBO53029.

Please note that due to the expected volume of applications, we will only be able to respond to those candidates whose experience matches the requirements of our client. We are sorry, but if you have not heard from us within the next ten days, please assume you have been unsuccessful on this occasion.

Walker Hamill has been a specialist finance and strategy recruiter for over 30 years. We have an extensive client group, including major multinational listed organisations, private equity-backed businesses and privately owned companies. We recruit across all sectors and have particularly strong client relationships in media, retail, pharma/biotech, technology, property/real estate, leisure and business services. Headquartered in London, we have additional offices in continental Europe. For more information, please see

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